Privacy Policy

Your trust is the heart of our practice. This policy explains, in plain language, how we handle your information — and how we keep it safe.

This Privacy Policy describes how Daily Zen Health collects, uses, shares and protects information when you visit our website, contact us, subscribe to our newsletter or receive care at our clinic. By using our website and services, you agree to the practices described here.

Information We Collect

We collect only what we need to care for you well. Depending on how you interact with us, this may include:

  • Contact details such as your name, email address and phone number
  • Newsletter details such as your name, email address and birthdate, when you subscribe
  • Messages you send us through our contact forms, including anything you choose to share about your needs
  • Health information you provide while receiving care, handled under applicable medical privacy protections
  • Basic technical information such as browser type and pages visited, used only to keep the website working well

How We Use Information

We use information to provide and improve care — never to exploit it. Specifically, we may use it to:

  • Respond to your questions, messages and appointment requests
  • Deliver, personalize and manage our newsletter
  • Provide medical care and coordinate with specialists and insurers on your behalf
  • Send appointment reminders and practice updates
  • Improve our website, services and patient experience
  • Meet legal, regulatory and safety obligations

How We Share Information

We do not sell your personal information. We do not rent, trade or barter it. We share information only when it is necessary and appropriate:

  • With care team members involved in your treatment
  • With trusted service providers who help us operate (such as email delivery or scheduling tools), under strict confidentiality obligations
  • With insurance providers as needed for coverage and billing
  • When required by law, court order, or to protect the safety of our patients and community

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings. Disabling them may affect some convenience features, but the core website will continue to work.

How Long We Keep Information

We keep information only as long as needed for the purposes described here, to meet legal and medical record-keeping requirements, and to resolve disputes. When information is no longer needed, we delete or securely de-identify it.

Your Choices and Rights

You remain in control of your information. You may:

  • Unsubscribe from our newsletter at any time via our Unsubscribe page or the link in every newsletter email
  • Ask to access, correct or update the personal information we hold about you
  • Ask questions about how your information is used

To exercise any of these choices, simply contact us. We will respond with care and without unnecessary hurdles.

Children's Privacy

Our website is designed for adults. We do not knowingly collect personal information from children through this website without parental consent. If you believe a child has provided us information online, please contact us and we will address it promptly.

Keeping Information Safe

We protect information with administrative, technical and physical safeguards appropriate to its sensitivity, including access controls, staff training and secure systems. No method of transmission or storage is perfectly secure, but we work continuously to keep your information as safe as possible.

Medical Privacy

Health information shared in the course of your care is protected under applicable medical privacy laws, including HIPAA. Our clinical privacy practices complement this policy, and protected health information is handled with the confidentiality it deserves.

External Links

Our website may link to outside resources for your convenience. Their privacy practices are their own — we encourage you to read their policies before sharing information with them.

Changes to This Policy

We may update this policy as our practice evolves. Any changes will be reflected on this page. Continuing to use our website after an update means you accept the revised policy.

Contact Us About Privacy

Questions about this policy or your information? We are always happy to talk:

Looking for the other half of the story? Read our Terms and Conditions for the ground rules of using this website and our services.